Terms of service

1. Overview This website is operated by Calviro. Throughout the site, the terms “we”, “us” and “our” refer to Calviro. We offer this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Business Information

  • Trading Name: Calviro
  • Owner: Bruce Donald Carmichael
  • Registered Address: 18 Hawthorn Ave, Swindon, SN2 1RW, United Kingdom
  • Contact Email: contact@calviro.co.uk

3. Online Store Terms By agreeing to these Terms of Service, you represent that you are at least the age of majority in the UK. You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction.

4. Products and Pricing Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store.

5. Payment and Security All payments are processed securely through PayPal.

  • We do not store or collect your payment card details. That information is provided directly to PayPal, whose use of your personal information is governed by their Privacy Policy.
  • By placing an order, you confirm that you are authorized to use the chosen PayPal account.

6. Shipping and Delivery We ship exclusively within the United Kingdom. We offer two main delivery methods:

  • Free Standard Delivery: 5–8 business days.
  • Express Delivery: 2–4 business days (£4.99). All orders have a handling time of 1–2 business days. While we aim to meet all delivery timelines, we are not responsible for delays caused by external shipping carriers.

7. Returns and Refunds Our return policy lasts 30 days. If 30 days have gone by since your delivery, we unfortunately cannot offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. For full details, please refer to our Return and Refund Policy.

8. Accuracy of Billing and Account Information We reserve the right to refuse any order you place with us. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address, so that we can complete your transactions and contact you as needed.

 

9. Personal Information Your submission of personal information through the store is governed by our Privacy Policy.

10. Errors, Inaccuracies, and Omissions Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

11. Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the United Kingdom.

12. Contact Information Questions about the Terms of Service should be sent to us at:

  • Email: contact@calviro.co.uk
  • Address: 18 Hawthorn Ave, Swindon, SN2 1RW, United Kingdom
  • Phone: +44 7538 299681